Client Relationship Manager

Role Overview
As a Client Relationship Executive at Tradeviser, you will be responsible for managing client communications and ensuring a smooth, positive experience across all interactions. This role focuses on building long-term relationships, addressing client needs proactively, and identifying opportunities to add value through our services.

Key Responsibilities

• Manage day-to-day client communication across calls, emails, and messaging platforms
• Build and maintain strong, long-term client relationships
• Act as the primary point of contact for assigned clients
• Ensure timely follow-ups, issue resolution, and service coordination
• Understand client requirements and coordinate internally for effective delivery
• Identify opportunities for upselling and cross-selling relevant services
• Maintain accurate client records, communication logs, and reports

Skills & Qualities Required

• Excellent verbal and written communication skills
• Strong problem-solving and client-handling abilities
• Ability to manage multiple clients while maintaining service quality
• Active listening skills with the ability to handle objections and conflicts professionally
• Basic understanding of professional services or willingness to learn

Attitude We Value

• Client-focused with a service-first mindset
• Approachable, dependable, and solution-oriented
• Proactive in communication and follow-through

This role is ideal for individuals who enjoy relationship management, client engagement, and contributing to long-term business growth through trust and service excellence.